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Your privacy is hugely important to us. Here at Outdoorhobbies.co.uk we want you to be confident that the information you give us when using our site is safe and secure. In this Privacy Policy we'll explain what we keep and how we use it.

We'll also tell you how and why we collect your personal info, your rights and choices when it comes to these details, as well as the steps we take to keep it secure and confidential.

1. What this Privacy Policy covers

This is the Privacy Policy for outdoorhobbies.co.uk, our related mobile applications or other similar devices, our tools and Forum (the "Site").

We are committed to putting the customer first and being transparent on how we collect, use and protect your personal information. The personal data is collected when you place an order by EKM.com their privacy policy can be found here, the financial data by SagePay their policy can be found here and remains on their servers. We want you to be confident that the personal information you give us is safe and secure with us

Our Privacy Policy explains:

Our Site contains links to third-party websites that are not subject to this Privacy Policy. Please make sure you read a third party's terms and conditions and privacy policy carefully before providing any personal information on a third-party website, as we cannot accept any responsibility or liability for those third-party websites.

2. Personal Information we collect

When you place an order with us you must provide us with your name, address, telephone number and email address.

3. How we collect and use your personal information

When you place and order on outdoorhobbies.co.uk we receive the information referred to in point 2 this is the only information we receive and is stored on the servers of EKM.com. This information is solely used to create your invoice and dispatch your goods to the correct location. Should we not be able to ascertain your legal status to purchase certain items on our website we may request further proof of age.

3.1. When payment is made through our website the information is processed by our payment portal (SagePay) and no financial information is accessible by outdoorhobbies.co.uk

3.2. When you pay over the phone your financial details are provided to SagePay and then destroyed by Outdoorhobbies.co.uk, no financial information is then accessible by Outdoorhobbies.co.uk

3.3. We may require proof of age as we supply age restricted items, this can be provided by email or text and is deleted once proof of age is confirmed.

4. Why do we process your personal information?

We will only use your personal information (as described in sections 2 and 3) in accordance with data protection laws. Your information is only used to create your invoice and contact you with regard to your specific order.

5. Disclosure of your personal information to other organisations

The information you provide to outdoorhobbies.co.uk will not be passed to any third party.

6. Your information rights and responsibilities

6.1. You already have certain rights under existing data protection legislation, including a right to request a copy of the personal information we hold on you, if you request it in writing. From 25 May 2018 you will have the following rights:

6.1.1. Right to correct: the right to have your personal information rectified if it is inaccurate or incomplete;

6.1.2. Right to restrict our use of your information: the right to 'block' us from using your personal information or limit the way in which we can use it;

If you're not satisfied with the way any complaint you make in relation to your personal information is handled by us then you may be able to refer your complaint to the relevant data protection regulator. In the UK, this is the Information Commissioner's Office.

7. Cookies

7.1. We use cookies (files which are sent by us to your computer or other access device) and tracking technology to help to improve the functionality and performance of our Site.

7.2. The information derived from our use of cookies will be aggregated to provide statistical information about the usage of our Site. However, we do not use any information derived from cookies, nor any IP addresses we collect, to identify any individual user of our Site.

7.3. Some third-party technology we use (eg, embedded videos, social sharing) also drop cookies to improve your experience on their sites.

8. Keeping your personal information secure

8.1. Your digital information referred to in point 2 is kept secure on the EKM.com servers and can only be accessed by password encrypted computers at Outdoorhobbies.co.uk. Your name, address and order details are retained as an invoice in paper form and as digital copy on password protected computers.

8.2. All requested copy proof of age documents such as passport and drivers licence will be destroyed or deleted on receipt once age verification is confirmed.

8.3. We do our best to keep the information you disclose to us secure. However, we can't guarantee its security. By using our Site you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.

9. How long do we keep your personal information?

Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted. Even if we delete your personal information it may persist on back-up or archival media for legal, tax or regulatory purposes.

10. Changes

This policy is effective from 17th May 2018. We may, from time to time, make changes to this Privacy Policy to reflect any changes to our privacy practices in accordance with changes to legislation, best practice or Site enhancements. We will let you know what these changes are by posting them to this page. Changes posted on this page will become effective as soon as they are posted.

11. What we do not do with your information

Outdoorhobbies.co.uk will not contact you by phone, email or post regarding anything unrelated to your order. We do not solicit business using information provided by our customers nor pass your information to third parties who may then contact you. Outdoorhobbies.co.uk will not hold additional information provided during communication regarding your order.

11.1. Should you request notification that a product has become available again an automated email will be sent to you, this is a once only communication.

11.2. Should you partially complete the order process you may be automatically contacted by email to confirm the order has not completed.

Outdoorhobbies Ltd. Company Registration 8042818
Kingsley Road, Harrogate, North Yorkshire, HG1 4RD, England